Supermarkets in Nandi County will now be required to provide packaging bags for customers.
In a motion sponsored by Nominated MCA Teresa Maiyo, the assembly noted that supermarkets were over-exploiting customers by charging extra costs to buy bags after shopping.
“Currently supermarkets are unfairly charging customers for packaging bags against fair trading practices, that seeks to protect customers from acts or omissions that affect them adversely and inconveniently,” read part of the motion.
The motion blamed retailers within the county for neglecting their core responsibility of packaging service that they had carried previously at a high cost even before the plastic ban.
“Supermarkets, wholesale and retail shops have completely abandoned their responsibility of packaging goods for the customers which initially they did using branded plastic bags at their own costs,” she added
Ms. Maiyo noted that the withdrawal of packaging services had inconvenienced many customers by making them incur additional cost in purchase of packaging bags in the supermarkets.
“The County Assembly urges the County Government of Nandi to ensure all supermarkets in Kapsabet and Nandi Hills towns and other centers in the county do provide alternative method of packaging goods for free as part of quality customer service,” the nominated MCA added in her motion which was unanimously supported by her colleagues and adopted by the assembly.
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